FAQ
Default solution folder, feel free to edit or delete it.
To reset your password, follow these steps: Visit https://portal.tabletcommand.com/account/reset-password/ Enter your email address associated with yo...
Wed, 6 Oct, 2021 at 1:48 PM
There are two methods to send logs and database to Tablet Command. The first is to use the upload tool, which is convenient especially if you do not have a...
Fri, 17 Dec, 2021 at 2:06 PM
You have been added to the account, and should have an email from support@tabletcommand.com with directions for how to finalize the setup. After you set yo...
Wed, 14 Aug, 2019 at 1:54 PM
To send crash logs iOS instructions (for iOS 11 or later) Navigate to your device Settings > Privacy > Analytics > Analytics Data. Scroll th...
Tue, 18 Feb, 2020 at 6:17 PM
To upload files to Tablet Command for troubleshooting please use the following link. After sending the files please follow up with an email to support@tabl...
Wed, 22 Mar, 2023 at 11:34 AM
From time to time, ESRI resets the map tokens that Tablet Command and TC Mobile uses to display ESRI maps. To reset your ESRI token: login to https://api...
Wed, 25 Mar, 2020 at 1:49 PM
Tablet Command integrates with our customer's ESRI mapping solution using Arc GIS Online group sharing to seamlessly publish custom GIS information to a...
Mon, 20 Dec, 2021 at 8:45 AM
To close a managed incident your Tablet Command user is managing: Tap on the incident in the incident list if you have not already selected it. Tap on...
Mon, 27 Jun, 2022 at 8:49 AM
In the web portal ensure that the user account associated with the iPad you want to see on the Tablet Command maps: Has a Map ID defined “Share L...
Thu, 30 Dec, 2021 at 9:17 AM
One cause for not seeing the incidents you expect to see is that Filters have been enabled. To clear or adjust them follow the directions below: Table...
Fri, 11 Feb, 2022 at 12:22 PM