iOS Support Articles

Support Articles for iPhone and iPad issues

How to Enable iOS Critical Alerts
Critical alerts break through Silence and Do Not Disturb settings, so they reach you when ordinary notifications would silenced. Before they will work, i...
Wed, 4 Nov, 2026 at 1:38 PM
How to Enable iOS Critical Alerts
Critical alerts break through Silence and Do Not Disturb, so they reach you when your notifications are set to silent. Before they will work, iOS has to all...
Wed, 4 Nov, 2026 at 10:35 PM
How to Log Off an iPad User
Admins can close an iPad session from the web portal. You'll need to do this before another user can log in on that tablet, or before the same user can ...
Wed, 4 Nov, 2026 at 10:32 PM
How to Show an iPad Location on the Map
Showing an iPad location on the map requires two steps: - Turning on location services on the iPad itself - Enabling location sharing for that user in the...
Wed, 4 Nov, 2026 at 10:37 PM